shipping Policies

Shipping Policy

Order Processing

  • All orders are processed within 1–3 business days (excluding weekends and holidays) after payment is confirmed.

  • You will receive a confirmation email with your order details once your order has been successfully placed.

Shipping Methods & Delivery Times

We offer the following shipping options:

Standard Shipping

  • Delivery time: 5–10 business days

  • Cost: Calculated at checkout based on your location

Expedited Shipping

  • Delivery time: 2–5 business days

  • Cost: Calculated at checkout based on your location

International Shipping

  • Delivery time: 7–21 business days, depending on your country

  • Customs or import duties may apply; these are the responsibility of the recipient

Please note: Shipping times may vary during holidays, promotions, or due to unforeseen delays with carriers.

Shipping Costs

  • Shipping costs are calculated at checkout based on weight, size, and destination.

  • Free shipping may be available for orders over a certain amount (optional: e.g., “Free shipping on orders over $75”).

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.

  • You can track your package through the carrier’s website to see real-time updates.

Lost or Damaged Items

  • If your package is lost or arrives damaged, please contact us immediately at mercilesreg@gmail.com

  • We will work with the shipping carrier to resolve the issue and ensure you receive your order.

Address Accuracy

  • Please ensure your shipping address is complete and accurate.

  • We are not responsible for delays or lost packages due to incorrect addresses provided by the customer.

Questions?

  • If you have any questions about shipping, please contact our customer support team at mercilesreg@gmail.com

  • We’re here to make your shopping experience smooth and enjoyable!